Frequently Asked Questions

How long do they keep drinks hot/cold?

Our thermal bottles and mugs keep drinks cold for up to 24 hours and hot for up to 12 hours, thanks to double-wall vacuum insulation.

Are the products food-safe?

Yes, all our products are made from 18/8/304 food-grade stainless steel and are BPA-free.

What is the return policy?

We accept returns within 30 days of purchase for unused products in their original packaging.

When will I receive my order?

Delivery takes 1–3 business days. For orders over €50, shipping is free.